Starting your journey with DOON is easy: For Private Users: • Download our app. • Register an account. • Complete your Personal Information Sheet. • Upload a valid driver’s license or government ID. • Our team will verify your details and notify you once you're verified. For Car Rental Companies and LTFRB Franchises: • Visit our website. • Click on the "Fleet Sign-Up" button in the top-right corner. • Submit the required official documents. • We'll review your information and inform you once the verification is complete.

Renting out your vehicle with DOON is a straightforward process, but there are a few important steps to follow. Here's what you need to do: 1. Verification: First and foremost, ensure that your DOON profile is fully verified. Only verified Hosts can onboard vehicles, so this step is crucial. 2. Vehicle Information: Provide detailed information about your car by filling out our Car Information Sheet. This includes: - Detailed photos of your vehicle from various angles (Front Straight, Front Left ¾, Front Right ¾, Rear Straight, Rear Left ¾, Rear Right ¾, Right Side, Left Side). - A brief description of your vehicle. - The exact location where your car can be found. - Your preferred rental terms. 3. Document Submission: To complete the process, you'll need to submit the following documents: - A copy of your official receipt and car registration (ORCR). - If you're not the registered owner of the vehicle, you'll also need to provide: - A notarized Authority to Lease Vehicle contract signed by the car owner. - A valid government ID of the car owner. 4. Verification Process: Once you've submitted all the necessary information and documents, our dedicated verifications team will review your submission. You'll receive a notification once your application is approved. With these steps completed, your vehicle will be onboarded, and you can start sharing it with Guests. Happy hosting!

Listing your car on DOON is absolutely free of charge for hosts. You can easily list your car without any fees.

Renting a vehicle with DOON is a simple process designed for your convenience. Here's how it works: 1. Guest Verification: To ensure the safety of our community, only verified Guests with a valid driver's license are allowed to rent a car through our platform. 2. Browse and Choose: Guests can browse the marketplace to find a vehicle that suits their needs. They can review the Host's rental terms, which include details like car availability, lead time, rental duration, and more. 3. Booking Request: When a Guest finds the perfect car, they can send a booking request to the Host. The Host has the option to approve or decline the request. 4. Confirmation: Once the Host approves the booking request, the Guest will be prompted to make the payment for the transaction. It's only after the payment is completed that the Vehicle Lease Agreement will be sent to both parties. 5. Minimum Trip: Please note that the minimum trip period is 24 hours, ensuring flexibility and convenience for all users. With these steps, Guests can easily rent a vehicle of their choice on DOON, creating memorable journeys and experiences. Safe travels!

Peer-to-peer car sharing, often referred to as P2P car sharing, is a straightforward way for car owners (Hosts) to share their vehicles with individuals (Guests) in need of transportation for various purposes like road trips and errands. At DOON, we facilitate this process: - Hosts list their cars on our platform. - Guests browse and select the car they want to rent. - DOON ensures secure transactions, verifies guest identities, processes payments, and offers insurance coverage and GPS tracking for added safety. With P2P car sharing on DOON, car owners can earn extra income by sharing their vehicles, and guests can access a diverse range of cars for their specific needs. It's a win-win situation for all!

To list a vehicle on DOON, it must meet the following criteria: • Be a passenger vehicle located in the Philippines • Comply with all legal requirements. • Be registered either to you or to an owner who has authorized you to list their vehicle. • If you are not the direct owner of the vehicle, we will required you to 1) submit a notarized Authority to Lease signed by the owner (name that appears in the ORCR) and 2) a valid government ID of the owner. You can download the document below: Authority to Lease Vehicle Here is an example of a notarized version: We welcome vehicles that fulfill these requirements: • The vehicle should not be more than fifteen (15) years old. • It must be in good working condition. • Its fair market value should be up to three million pesos (P3,000,000.00), determined by a third-party vendor at the time of listing. • There should be no legal impediments. • The vehicle should be operable by a non-professional driver's license holder. Ineligible vehicles encompass, but are not limited to, limousines, box trucks, vehicles with seating for more than 15 individuals (including the driver), RVs, and vehicles that necessitate a commercial license. Please note that DOON reserves the right to adjust eligibility requirements as needed, and such modifications may occur at any time for any reason.

At DOON, your safety is our top priority. Here's how we ensure a secure car-sharing experience: User Verification: We verify the identity of all our users and assess the condition of the vehicles, giving you peace of mind. Comprehensive Insurance: We provide comprehensive commercial insurance coverage, so you're protected during your trip. Free AAP Membership: Every DOON Host receives a free AAP membership, adding an extra layer of security and support. GPS Tracking: We offer cost-effective access to GPS tracking With these safety measures in place, you can trust DOON for a worry-free car-sharing experience. Your well-being is our priority!

Only hosts and guests who have completed bookings and payments through DOON can write reviews.

Reviews play a crucial role in our community. They help hosts and guests make informed choices and set expectations for their experiences. We're committed to maintaining a fair and trustworthy review system to protect genuine feedback within our community.

Personal car insurance typically doesn't cover your vehicle when it's used for commercial purposes. That's why we partnered with an insurance provider to create a custom product designed exclusively for DOON. This product offers comprehensive commercial car insurance on a per-trip basis, not only making it more affordable but also more accessible to our valued customers. The policy includes coverage for Own Damage, Theft, Acts of Nature, Excess Third-Party Liability for Bodily Injury, Voluntary Third-Party Liability for Property Damage, and an Unnamed Motor Vehicle Passenger Personal Accident Plan (UMVPPAP). Currently, we can provide coverage for private vehicles with a fair market value (FMV) of up to three million pesos (P3,000,000.00) that are no more than fifteen (15) years old.

The GPS tracking system is not required but this is an option we provide for those Hosts who want extra security. You can send an email to hello@doon.ph and we will help you apply for it.

At the moment, we accept payments via all major credit cards.

Our vehicle onboarding process will directly ask if you want to avail of the free membership. Hosts will be required to fill up a form and your AAP membership card will be delivered to the address provided within 1-2 weeks. Eligibility Criterion: Brand new to 10-year old vehicle Registered Car: One (1) Included Benefits per Car: Emergency Roadside Service of 2 Intervention OR 50 km tow distance, whichever comes first. Interventions are Towing, Quick Response, Flat Tire, Dead Battery, and Basic Home Services. The Automobile Association Philippines (AAP) offers a variety of roadside assistance services to its members. The process for availing of these services typically involves the following steps: Contact the AAP's 24/7 hotline: If you require roadside assistance, you can call the AAP's 24/7 hotline at (02) 8-705-3333. This hotline is manned by trained operators who can assist you with your request. Provide your membership details: When you call the hotline, you will be asked to provide your AAP membership details. This typically includes your name, membership number, and contact information. Describe the problem: Once your membership details have been verified, you will be asked to describe the problem you are experiencing. This could include a flat tire, battery failure, or engine trouble, among other things. Wait for assistance: After you have provided all the necessary details, the AAP will dispatch a roadside assistance team to your location. The team will be equipped with the tools and equipment necessary to address your problem. Receive assistance: Once the roadside assistance team arrives, they will assess the situation and provide the necessary assistance. This could include jump-starting your vehicle, changing a tire, or providing emergency fuel, among other things. Pay for services (if necessary): Depending on the nature of the problem, you may be required to pay for certain services, such as replacement parts or additional fuel. If this is the case, the roadside assistance team will provide you with a breakdown of the costs. Overall, the AAP's roadside assistance process is designed to be quick, efficient, and reliable. By availing of these services, members can be assured that they will receive prompt assistance in the event of a breakdown or other roadside emergency. Emergency Roadside Service CENTRAL LUZON +632-8-7230808, +639178126000, +639188126000 SOUTH +632-8-6661988, +632-8-9854471, +639176270248, +639285039146 CEBU +6332-2682400, +6332-2339971, +639985848099, +639190761294 DAVAO +6382-2994962, +639985847674 Other FAQs on AAP Where shall the stalled vehicle be towed? From the location where the vehicle was stalled, to the preferred location / repair shop of the client. What if the member exceeds the allocated free mileage during the towing intervention? Doon client shall pay for the excess mileage which are in excess of the allowed mileage. What are the modes of payment? Over-The-Counter Payment at BDO branches nationwide Company name - Automobile Association Philippines Institution code - # 0136 Subscriber's account number – 23F09001E Subscriber’s account name – DOON TRANSPORT TECHNOLOGIES INC Online Bank Transfer AAP BDO Account Number: 0015-500-592-95 AAP BPI Account Number: 0401-0050-05 Email confirmation or proof of bank transfer to membershipservices@aap.org.ph. What are the areas of coverage? All of Metro Manila Skyway and ground level expressway from Magallanes to Alabang (SOMCO) Ninoy Aquino International Airport Expressway NAIAEX) South Luzon Expressway (SLEX) Alabang- Calamba -Sto. Tomas (ACTEX) Southern Tagalog Arterial Road Expressway (STAR) Metro Manila Skyway Stage 3 (MMSS-3) ▪Nationwide After successful application, when can I use my free towing benefits? Free emergency roadside and towing services can be availed of only after 7 calendar days from the date of activation of membership. Can I avail roadside services even if I don’t have my membership card with me? Yes, you need not to present the actual membership card. To facilitate prompt service, please provide the following information to the responding operator: Full name and contact number AAP membership number Model, color, and make of vehicle License plate number of vehicle Exact location where vehicle has stalled and nearby landmarks Access restrictions or limitations (e.g., basement or multi-level parking, security gates, one-way streets, etc.) Location where vehicle is to be towed A brief description of the problem with their vehicle What if I need roadside service for my vehicle, I did not enroll for AAP membership? Only AAP registered vehicles can be provided with FREE emergency roadside assistance. Otherwise, an on-the-spot membership fee of P4,714.00 for the first five kilometers plus P150.00 per kilometer tow distance in excess thereof.

The trip price covers the rental amount and trip fees, which include comprehensive insurance. Costs for fuel, parking, and toll fees are the responsibility of the renter.

Here are our policies:

Hosts get paid out through a convenient bank transfer. All we need from you are your bank details, and we'll handle the rest, ensuring a seamless payment process.

When apprehended for a traffic violation, a driver has the right: To be informed of the full name of the apprehending officer. To inquire from the apprehending officer from which Traffic Enforcement Office he is assigned. To know if the apprehending officer is an officer for traffic direction and control or a deputized traffic enforcer. To be informed of the nature of the violation for which the driver is being apprehended. Not to step down from vehicle. To contest the apprehension at the appropriate office of the concerned traffic agency when not satisfied with the apprehension. To file the appropriate criminal, civil or administrative case in case of abuse of authority or for any other irregularities, which may be committed by the traffic enforcer. (As gleaned from the National Police Commission Memo Circular # 89-003)